Have a question? You can contact me using this form below, but first make sure I haven’t already answered your question in the Q&A’s. Thank you!
Q: I’m going to be buying a new mattress. Do I need to replace my box spring?
A: In almost all cases, the answer is yes. Older box springs generally don’t comply with the federal mattress flammability standard, 16 CFR Part 1633, which went into effect on July 1, 2007. And when you use an older, non-compliant box spring with a new mattress, the new mattress will fail the flammability test. If your foundation or box spring is less than a couple of years old, then you’re usually ok.
Q: I have a platform bed. Do I need a new box spring?
A: No. Platform beds aren’t designed to accommodate a box spring, they’re made for a mattress only.
Q: Have you reviewed ‘x’ mattress?
A: Click "Mattress Reviews" at the top of the site in the menu bar to see what mattresses I've reviewed. I understand that shopping for a mattress can be maddening and overwhelming, but I just can't cover all of them. It isn't necessary anyway. There are over 500 different brands out there. The best place to start is my “How To Buy A Mattress” page which I promise will clear a lot of things up for you and you'll benefit from my long career in the mattress industry.
Q: I heard that memory foam mattresses don’t sag and innerspring beds do. Is this the case?
A: Nope. Your thinking is actually the result of marketing, specifically from years of aggressive marketing from companies that make memory foam mattresses. That’s the conclusion they’ve wanted you to come to. Companies that sell memory foam mattresses want you to think that sagging is “caused” by springs, and that a memory foam mattress won’t sag. Nothing could be further from the truth.
There is zero evidence that memory foam mattresses last longer than good quality innerspring beds. There never will be either, because foam isn’t stronger than steel. But that doesn’t mean you shouldn’t get a memory foam bed, you should if it makes the most sense to you and you really love the feel. I just wouldn’t be under any illusions that it will last any longer.
Q: Will buying ‘x’ mattress help my back/neck pain?
A: Only if your back pain is in fact caused by a lack of proper support from your current mattress. If it’s not related to your existing mattress and is caused by something else, then probably not. Many people who purchase a new mattresses to help with their back pain are disappointed. There are so many potential variables involved with back pain, it could be a disc issue, a nerve issue, posture problems, sitting at a desk for hours and hours every day, even stress can manifest as back pain.
In theory, firmer mattresses would be the best choice for those with a herniated disc, and a softer mattress would be better for those with something like spinal stenosis. This is because a harder mattress allows the spine to extend and "stretch out" at night, and a mattress with more padding allows for more give. But it doesn't necessarily work that way for everyone, and picking a mattress as a solution to a back problem is very difficult because it's almost impossible to predict how a person would respond given the wide range of possible causes.
The best that you can hope for is to be kept in a natural, correct alignment at night. But I wouldn’t think of a mattress as a “cure” for back pain — no matter how compelling the marketing. You could think of a new mattress as a supplement to any existing back pain therapy or treatment however. It’s definitely important to be properly supported at night. After all, studies do show that getting deeper, better quality sleep is quite helpful in reducing chronic pain. This does emphasize the importance of your sleep surface. This isn’t medical advice, and I do recommend seeking the help of a medical professional for back and neck pain issues.
Q: I sleep on my stomach. Do you recommend any specific brands for stomach sleepers?
A: It’s hard for me to recommend specific brands for stomach sleepers because I don’t recommend sleeping on your stomach in the first place. It really puts a lot of stress on the lumbar area and can twist your neck into an unnatural position.
Of course, "un-learning" stomach sleeping is easier said than done. That said, you want to minimize 'hammocking' into the mattress as much as possible, which is what happens on very soft beds, for example. That compresses the lumbar area and causes major stress to the lower back. So, look for something on the firmer side. Really just about any sort of firmer mattress is best for stomach sleepers. Avoid super soft pillowtops.
Q: I bought ‘x’ mattress at ‘x’ retailer, but I’m having a problem with it. Can you help me get my problem resolved?
A: Sorry, unfortunately I don’t do customer service for any manufacturer or retailer because each retailer has their own policies and procedures for handling comfort or warranty issues. Your best option is to contact the retailer or manufacturer directly. If you want to know more about how mattress warranties work, read How Your Mattress Warranty Works.